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Refund And Return Policy

Return, Refund & Exchange Policy

At MIC Corporation, we are committed to being your trusted technology partner by providing expert consultation, quality services, and competitive pricing. If you are not fully satisfied with your purchase, please contact our customer service team, and we will do our best to ensure your satisfaction.
30-Day Money-Back Guarantee:
Most products sold on our website come with a 30-day money-back guarantee unless otherwise specified. Return shipping costs are the responsibility of the customer. You may qualify for a credit if the product is returned within 30 days of the return request being approved.
Return Process:
To return a product, you must first obtain a Return Merchandise Authorization (RMA) by contacting us. After the RMA is issued, you will receive an email with instructions on how to proceed with the return.
Products must be returned in their original packaging (unless damaged) along with all original accessories. For exchanges, a new order will be placed and shipped to you. For refunds, the returned product must be received in its original packaging before a refund request can be processed. Refunds generally take 7–14 business days to process, depending on bank and card issuer policies.
Important Notes:
Include the original invoice and a note explaining the reason for the return inside the package to avoid delays.
Customers are responsible for return shipping costs, but shipping charges will be credited in cases of exchanges.

Return and Exchange Terms Our Terms:

MIC Corporation constantly works hard to enrich our customers’ lives through technology, even if you visit our website, our store or invite us into your home. If for any reason you are not completely satisfied with your purchase, we will be happy to assist you with a replacement, return, repair or service as the case may be.

Return and exchange periods:

We want you to love what you order, but if you wish to return or exchange your order. Please read the below-mentioned details of specific time intervals starting from the day you receive your items.

Member Status Product Type Return Period
Standard Other Products 30 days
Standard Services 30 days
Standard Major Appliances 30 days

How to Return an Item You Ordered?

We want to give you a hassle-free way to return anything, you have 30 days from receiving your order to return an item. Gather the purchases you want to return, just make sure your items are in the original condition, contents, and packaging. You may request returns for the items you buy on https://microsoftoffice.cc us. Please contact the customer service executive via email, or phone +1(833)-770-3062.

How to return a major appliance?

We want you to be satisfied with your purchase from us. Before you accept the delivery of your major appliance, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery (or if you brought the major appliance home yourself), you have 30 days to contact us regarding defects, damage, or other issues. Please do not contact the store. Please reach our customer executive via email or phone +1(833)-770-3062 between 09 am – 09 pm, 7 days a week.

Refund Method & Processing Time

We aim to make returns and refunds as smooth as possible. Unless specified otherwise, refunds will be issued to the original payment method used at checkout. If you prefer, you may choose to exchange the item for the same product instead.
For returns sent by mail, we will process your return within 2–3 business days of receiving it. After processing, please allow up to 7 business days for the refund to reflect in your account, depending on your bank’s processing time.

Returns info

To be eligible for a return, items must be in like-new condition. Returns may be refused if the items are damaged, unsanitary, dented, or scratched.
Please ensure all original accessories and packaging are included with your return. Missing items may result in a nonrefundable deduction from your refund or denial of the return altogether.
If your purchase included a bundle discount or a free item, you must return all qualifying items to retain the discount. Failure to do so will void the offer and adjust your refund accordingly.

Return Shipping Fees

If you choose to return an item using a prepaid label from our Online Returns Center, and the return is not due to an error by MIC Corporation, the cost of return shipping will be deducted from your refund.
The estimated return shipping fees will be shown at checkout when you select a prepaid return label.
However, if the return is a result of a MIC Corporation error (such as receiving a wrong or defective item), we will cover the full cost of return shipping.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please return it during the return and exchange window to any MIC Corporation location, and we’ll arrange for a replacement.
Prefer to return it by mail? No problem — just contact us at +1(833)-770-3062 during your return period for special return instructions. MIC Corporation will cover all reasonable and standard ground shipping fees in such cases.

Returns Without Proof of Purchase

Returns made without a valid proof of purchase may be denied or subject to limited reimbursement. Please note that state sales tax and fees will not be reimbursed in these cases.

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